
Professionals

As first responders and medical professionals, you train to provide the best possible care in chaotic situations. Mass casualty events or natural disasters can bring unresponsive or nonverbal patients or lost children, overloaded communications channels, messy reunification processes and other complications. reUNITEme fills a crucial gap in emergency preparedness and response by providing an easy-to-use interface to help identify patients and their critical medical information, provide communications to emergency contacts, and more quickly reunify injured or lost people with family members and caregivers.
A small investment in subscribing to reUNITEme yields a big reward in peace of mind during an emergency.

Scenarios
You prepare for many situations that we hope won’t occur in our communities, but if they do, reUNITEme can help.
Using reUNITEme, you can identify nonresponsive patients by scanning their faces and find their emergency contacts. You can also access critical information, such as allergies or medical conditions, to help guide their care. You can then initiate an emergency in the app to inform the designated emergency contact of the patient’s location and condition.
reUNITEme requires no special resources or equipment (such as wristbands or physical scanners) other than a mobile phone or tablet, and little training is needed to use it. The app streamlines communications between healthcare professionals and families and helps guide emergency treatment so you can deliver the best possible outcomes to your patients.

A lightning strike at a softball tournament requires evacuating the sports complex, and family members are separated. Several players are brought to your emergency room, and some are dazed or unconscious. The phone system is overloaded with calls from family members looking for their players.
A natural disaster hits your area, and family members are separated in the aftermath. Among the injured at your hospital is an elderly woman with dementia who can’t tell you her name, where she lives or what medications she takes.

Your ambulance picks up one of four teenagers who have been in a car accident. You are headed to a different hospital than the others. Your patient has lost his wallet in the accident and is unconscious, so he can’t tell you that he is also diabetic.

Frequently Asked Questions
Need help? You’ll find the most common questions about our application here. If you need further assistance, please contact us directly.
The goal of this application is to save lives and reunite loved ones as quickly and efficiently as possible in an emergency situation. Healthcare and emergency workers can access patient information using a name or face scan. Once identified, they can view critical medical details such as allergies, prescriptions, access needs and blood type. Additional personal information includes a recorded name, spoken language (for interpreter identification), gender and age.
This application also serves as the first worldwide solution to the family reunification problem faced by healthcare workers and first responders. With reUNITEme, responders can message a pre-designated emergency contact, providing location details and potential health status updates.
No! A lost or missing loved one is also considered an emergency. This application can be used to reUNITE missing individuals, including children, the elderly and those unable to identify themselves.
This application provides critical medical information such as allergies and prescriptions. It also includes the names and contact methods for the patient’s emergency contacts.
Yes! This application underwent a rigorous HIPAA compliance process during development and continues to maintain strict security measures today.
Eligible organizations include hospitals, critical access hospitals and all first responder agencies.
Medical and first responder agencies must submit licensing information during the application process. The reUNITEme team verifies credentials before granting system access.
Medical facilities approved by reUNITEme are responsible for verifying all personnel under their access agreement. There is no limit to the number of medical personnel a facility can register. The facility administrator is responsible for adding, removing and updating personnel access.
Once medical personnel access a patient’s profile and confirm an emergency (either due to injury or a missing person), they will select the emergency button and be prompted to send a message to the emergency contact. The message is automatically delivered through the application.
No. Medical personnel will compose a message instructing the emergency contact on where to reunite with their loved one. This location could be a reunification center, a medical facility or another designated area. Medical personnel control the reunification process.
Subscriptions & Pricing
for professionals
reUNITEme
First Responder/ Critical Access Hospital Subscription
Benefits
Immediate access to all patient-entered information in the reUNITEme system, which may include:
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Medical diagnosis
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Medications — prescription, over-the-counter, supplements, other
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Allergies and critical medical information — allergies, life-saving information, blood type, religion, surgical history, and/or other critical medical information needed for treatment
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Other information necessary for patient comfort such as service animal, comfort items, etc.
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Access to emergency contact information to reunite patient with their designated contact when patient is unable to provide information to the first responder
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Ability to geotag a patient at multiple locations during an emergency and provide a direct message and/or updates to their emergency contact
Who should subscribe:
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Emergency Medical Services (EMS)
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Law enforcement
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Fire departments
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Critical access hospitals
reUNITEme
Hospital, Other Medical Facility or Whole County Medical Response Systems Subscription
Benefits
Same benefits as First Responder/ Critical Access Hospital, plus:
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Replaces the need for patient tracking software/ systems in some cases
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Reduces personnel resources dedicated to patient reunification so the personnel can focus on the patient care
Who should subscribe:
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Emergency Department staff at hospitals and stand-alone facilities
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Reunification staff / teams
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Medical examiner / coroner
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First responders or critical access hospitals that organize on a county level